
The Victorian Gent at NTA in November with some of his "out of the box"
colleagues:
SanDee Robinson: Cracker Barrel; Sharon McKissick: Tupelo, MS, CVB;
Elaine Morgan: Berkeley, SC, Chamber of Commerce.
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Thinking
"Outside the Box"
What do Alexander Graham Bell, Bill Gates, Sam Walton, and
Thomas
Edison have in common? They all "thought outside the box."
They
didn't let the way it had always been done stand in the way of doing it
entirely differently ... and became rich and famous in the process.
"Thinking outside the box" became a popular
slogan in the 1970s for originality ... imagination ...
flexibility. I've always joked that my career has had such an
unconventional path, I never had a box in the first place!
While the expression might be a little tired
by now, the trait it describes is what separates the real successes
from the also-rans.
Resolve to Add the "WOW" Factor to Every Tour
My wife grew up in South
Louisiana. There's a term down there called "lagniappe." It
means something extra and unexpected, like the 13th doughnut in a
baker's dozen.
I call it the "WOW" factor. That's one
reason folks travel with tour operators ... they want something more
than can get on their own.
A stop at Falcon Rest can be the WOW in any
Tennessee tour, or for that matter any tour that passes through
Tennessee on the way to somewhere else. I realize that, with the
exception of mystery tours, it takes well-known, tried and true
destinations to sell a trip. But the extra stops at places they
may not have heard of -- that offer unique, "out of the box"
experiences -- can end up being the highlights of the tours.
So, whether your tours are in Tennessee or
Timbuktu this year, resolve to use a little extra effort and
imagination to add that WOW stop to every trip. Your customers
will love you for it.
Have a wonderful and prosperous 2007!
"The Victorian
Gentleman" -- George McGlothin
For reservations,
information or help planning those itineraries,
call The Victorian
Lady, Charlien McGlothin, at 931-668-4444
or
e-mail her at falconrest@falconrest.com
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